---
title: "Action Container"
slug: "action-container"
updated: 2025-12-12T18:15:02Z
published: 2025-12-12T18:15:02Z
canonical: "docs.natterbox.com/action-container"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.natterbox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Action Container

| Available in the Call Policy? | Available in the Data Analytics Policy? | Available in the Digital Policy? | Available in the System Policy? |
| --- | --- | --- | --- |
| ✔ | ✔ | ✔ | ✔ |

Purpose: has the most commonly used apps from call queues to querying objects.

Appearance:![](https://cdn.document360.io/c81c490c-daaa-4ebd-a3c3-1a2dee8b7617/Images/Documentation/image-1755863326779.png?sv=2026-02-06&spr=https&st=2026-10-12T05%3A41%3A28Z&se=2026-10-12T06%3A41%3A28Z&sr=c&sp=r&sig=uVbYllJsh77Kh6eWbn829v1mac8miLoY7dFnUoEw%2BmE%3D)

Apps Available per Policy Type:

| App Name | Available in the Call Policy? | Available in the Data Analytics Policy? | Available in the Digital Policy? | Available in the System Policy? |
| --- | --- | --- | --- | --- |
| Speak | ✔ | ✖ | ✖ | ✔ |
| Record a Call | ✔ | ✖ | ✖ | ✔ |
| Call Queue | ✔ | ✖ | ✖ | ✔ |
| Rule | ✔ | ✔ | ✔ | ✔ |
| Notify | ✔ | ✔ | ✖ | ✔ |
| Query Object | ✔ | ✔ | ✔ | ✔ |
| Create a Record | ✔ | ✔ | ✔ | ✔ |
| Update a Record | ✔ | ✔ | ✔ | ✔ |
| Connect a Call | ✔ | ✖ | ✖ | ✔ |
| Hunt Group | ✔ | ✖ | ✖ | ✔ |
| Script Engine | ✔ | ✔ | ✔ | ✔ |
| Manage Properties | ✔ | ✔ | ✔ | ✔ |
| Record and Analyse | ✔ | ✖ | ✖ | ✔ |
| Request Skills | ✔ | ✖ | ✖ | ✔ |
| Digital Connect | ✖ | ✖ | ✔ | ✖ |
| Shared Inbox Assignment | ✖ | ✖ | ✔ | ✖ |
| Assign Records | ✖ | ✖ | ✔ | ✖ |
| Whisper Message | ✖ | ✖ | ✔ | ✖ |
| Block Message | ✖ | ✖ | ✔ | ✖ |
| Update Message | ✖ | ✖ | ✔ | ✖ |
| Debug | ✖ | ✔ | ✖ | ✖ |

| **Call Policy** | **Data Analytics Policy** |
| --- | --- |
| ![](https://cdn.document360.io/c81c490c-daaa-4ebd-a3c3-1a2dee8b7617/Images/Documentation/Screenshot 2025-08-22 at 12.23.40.png?sv=2026-02-06&spr=https&st=2026-10-12T05%3A41%3A28Z&se=2026-10-12T06%3A41%3A28Z&sr=c&sp=r&sig=uVbYllJsh77Kh6eWbn829v1mac8miLoY7dFnUoEw%2BmE%3D) | ![](https://cdn.document360.io/c81c490c-daaa-4ebd-a3c3-1a2dee8b7617/Images/Documentation/image-1755863088539.png?sv=2026-02-06&spr=https&st=2026-10-12T05%3A41%3A28Z&se=2026-10-12T06%3A41%3A28Z&sr=c&sp=r&sig=uVbYllJsh77Kh6eWbn829v1mac8miLoY7dFnUoEw%2BmE%3D) |
| **Digital Policies** | **System** **Policies** |
| ![](https://cdn.document360.io/c81c490c-daaa-4ebd-a3c3-1a2dee8b7617/Images/Documentation/Screenshot 2025-08-22 at 12.25.01.png?sv=2026-02-06&spr=https&st=2026-10-12T05%3A41%3A28Z&se=2026-10-12T06%3A41%3A28Z&sr=c&sp=r&sig=uVbYllJsh77Kh6eWbn829v1mac8miLoY7dFnUoEw%2BmE%3D) | ![](https://cdn.document360.io/c81c490c-daaa-4ebd-a3c3-1a2dee8b7617/Images/Documentation/Screenshot 2025-08-22 at 12.23.40.png?sv=2026-02-06&spr=https&st=2026-10-12T05%3A41%3A28Z&se=2026-10-12T06%3A41%3A28Z&sr=c&sp=r&sig=uVbYllJsh77Kh6eWbn829v1mac8miLoY7dFnUoEw%2BmE%3D) |