---
title: "Chrome Third Party Partitioning Deprecation"
slug: "chrome-third-party-partitioning"
updated: 2024-09-27T10:52:27Z
published: 2024-09-27T10:52:27Z
canonical: "docs.natterbox.com/chrome-third-party-partitioning"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.natterbox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Chrome Third Party Partitioning Deprecation

### Google Chrome Update & Natterbox Webphone Fix

In Google Chrome version 129.0.6668.59, the Third-Party Partitioning flag has been removed. To address this, the Natterbox technical team implemented a fix for all organizations in June 2024, changing how the CTI and Webphone communicate within Salesforce.

If users experience the following symptoms, please instruct them to close the Webphone pop-up and clear their browser cache for "**All Time.**"

**Symptoms:**

- When launching the Webphone, the red dot over the headset icon remains visible, and the label "Launch Natterbox Webphone" does not disappear.
- Upon initiating a call, the CTI displays the error: "Cannot answer the call on this device as your telephone connection is currently offline."
- During a call, the keypad button in the CTI is missing.

Once logged back into Salesforce, the issue should be resolved.

If you have any questions or concerns, please raise a support case via our [Help Center](https://success.natterbox.com/s/).