---
title: "Inbound Numbers Container"
slug: "inbound-numbers-container"
updated: 2025-05-23T11:52:33Z
published: 2025-05-23T11:52:33Z
canonical: "docs.natterbox.com/inbound-numbers-container"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.natterbox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Inbound Numbers Container

Used for: Only Natterbox numbers can go in here. This is where calls enter the policy.

Available: Call Policy *only*

![Display of inbound numbers with an option to add more entries.](https://cdn.document360.io/c81c490c-daaa-4ebd-a3c3-1a2dee8b7617/Images/Documentation/Screenshot 2025-05-23 at 12.35.38.png)

## Adding Numbers

When you click on the container, you will get this tab appear on the right:

![Configuration settings for inbound numbers, including item name and extension number options.](https://cdn.document360.io/c81c490c-daaa-4ebd-a3c3-1a2dee8b7617/Images/Documentation/Screenshot 2025-05-23 at 12.36.50.png)

Next, click ‘Add numbers’ and all the numbers you have with Natterbox will be listed.

![A selection interface displaying various phone numbers and policies for user management.](https://cdn.document360.io/c81c490c-daaa-4ebd-a3c3-1a2dee8b7617/Images/Documentation/Screenshot 2025-05-23 at 12.39.06.png)

The ones that are available will be white and unavailable ones will be blue. You can see the name of the numbers if you have customised them on the [Phone Numbers tab](/v1/docs/phone-numbers-tab).

*If you purchase additional numbers through Natterbox and they are not visible, you will need to go to the Phone Numbers tab and click on the* *![Icon representing a refresh action, indicating data or content update.](https://cdn.document360.io/c81c490c-daaa-4ebd-a3c3-1a2dee8b7617/Images/Documentation/Screenshot 2025-05-23 at 12.47.32.png) sync button to pull the numbers into your Salesforce and make them usable.*