18.2.3. How to set up Users with Insight
  • 05 Jul 2023
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18.2.3. How to set up Users with Insight

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Article summary

Adding Licenses for End Users

Employees whose calls are to be analysed need to have both an Insight licence and Call Recording licence. Please follow our guide to see how to apply licences.


Adding Licenses for Group Administrators 

Group Administrators who want to view their team’s Insights need to have both an Insight licence and Call Recording licence. Please follow our guide to see how to apply licences.



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