12.3. Availability Log Object
- 26 Apr 2024
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12.3. Availability Log Object
- Updated on 26 Apr 2024
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To report on availability states, you will need report type Availability Logs. This object tracks the changes of Availability state so it can be reported on. For more information on availability states, see the Availability Profiles and States section.
The nbavs__AvailabilityLog__c object contains a number of fields, which are summarised below.
The most useful fields for reporting are: Availability State, Availability Profile, Natterbox User, Seconds In State and Time
For examples of reports using the availability logs report type, please see the Reporting FAQs section.
Field | Field Definition | Field Values |
|---|---|---|
Availability Profile | The availability profile the user has been assigned when the record was made | Lookup (Availability Profile) |
Availability State | The availability state that the user was in | Lookup (Availability State) |
AvailabilityLog Name | An Id for the availability state change log | Id |
Created By | A default Salesforce field used to track who created the record, mostly irrelevant for reporting purposes | Lookup (User) |
Day | The day of the month that the availability state change happened on. For example if the record was created on the 9 Jan, this field would populate with "9" | Number (1-31) |
Day of Week | The day of the week | Monday, Tuesday,… |
Day of Week Numeric | A number corresponding to the day of the week, e.g. Monday = 1, Sunday = 7 | Number (1-7) |
Day of Week Short | A shortened version of the day of the week, e.g. Monday = Mon, Tuesday = Tue | Mon, Tue, Wed,… |
External User Id | This field populates with the external id of the Natterbox User | Id |
Group | The Natterbox Group | Lookup (Group) |
Hour | The hour of the availability state change, this uses a 24hr clock so 4pm = 16 | Number (1-24) |
Last Modified By | A default Salesforce field used to track who last edited the record, mostly irrelevant for reporting purposes | Lookup (User) |
Month Name | The month of the year that the availability state changed happened in | January, February,… |
Month Name Short | A shortened version of the month of the year that the availability state changed happened in, e.g. October = Oct | Jan, Feb,… |
Month Name Numeric | A number corresponding with the month of the year, e.g. January = 1, September = 9 | Number (1-12) |
Natterbox User | The Natterbox User who's availability state changed | Lookup (Natterbox User) |
Owner | A default Salesforce field populated with who owns the record, mostly irrelevant for this object | Lookup (User) |
Processed | A checkbox field used by scheduled jobs for checking whether data was received, mostly irrelevant for reporting | True, False |
Seconds In State | This is the time in seconds that the user was in a certain availability state | Number (18,0) |
Time | This is the time that the availability state change happened | Date/Time |
User | This is the Salesforce user that had the availability state change. This is the same as the Natterbox User field for most records | Lookup (Salesforce User) |
Year | This is the year that the availability state changed happened in | Number |
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