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Welcome to the Natterbox Knowledgebase

Guides

Administrators

Enter here for all administration related documentation and guides.

End Users

Enter here for all end user interfaces and documentation.

Quick links

Technical Prerequisites

Technical prerequisites to run Natterbox.

Release Hub

Quarterly Releases; Latest Versions; Previous Releases

Troubleshooting

Quick guides on how to troubleshoot Natterbox

A message from our CEO

Watch this quick message from our CEO, Neil, who talks about the evolving contact center landscape and how Natterbox is adapting to be a better strategic partner for your changing needs.

Your free AI Consultation

Book a session with Simon, our Director of AI Solutions who will guide you in exploring how AI can drive exceptional results for you - just like it has for many of our other customers.

Book Now

Other Resources

Stay Informed With Our Service Status Updates

Keep your operations running smoothly by staying updated with real-time service status information. Click this link and subscribe at the bottom of the page to receive the latest updates.

Our Commitment To You - Support Service Level Agreements

Familiarize yourself with our support commitments detailed in our Service Level Agreenments (SLA). We promise to deliver timely and effective solutions to your queries.

Help Center

Need to raise or view a case? Please follow this link and sign in to our Help Center.

Natterbox Support

Looking for our support phone numbers and contact details? Please follow this link.