13. Dashboards

When Natterbox is installed, it comes with prebuilt dashboards. These have lots of dashboards that use the prebuilt out Natterbox reports. We recommend not overwriting these dashboards but duplicating (save as) and then editing them so you can retain the originals for reference.

These are standard prebuilt dashboards (focused on the Call Reporting object):

There are the prebuilt reports for Insight (relevant if you have also purchased our Insight product):

If you want to know more about Salesforce dashboards please see the following resources:

• Reports & Dashboards for Lightning Experience | Salesforce Trailhead

• Dashboards - Salesforce Help