Login
    Contents x
    2.1.4. Voicemails
    • 28 Jul 2023
    • 1 Minute to read
    • Print
    • Dark
      Light
    Contents

    2.1.4. Voicemails

    • Updated on 28 Jul 2023
    • 1 Minute to read
    • Print
    • Dark
      Light
    Article summary

    Voicemails

    To setup your personal voicemail dial 1571 from the dial pad. A voice will come online to guide you through the setup process and how to setup a personalised greeting.

    Voicemails in the CTI sidebar menu

    Here you can see a list of voicemail messages you’ve received:

    In the above screenshot, “Unknown” relates to the type of call this message relates to, based on your company’s call routing policy. This can be set at an Admin level to recognise calls that have been routed to you based, for example, on a specific campaign (eg this could show “Autumn Sales Campaign”).

    You can click on “Unknown” to listen to the message and call the number back by clicking the caller’s number:



    Was this article helpful?
    What's Next
    Products
    Company
    Social Links
    Copyright © Natterbox Ltd. 2024 All Rights Reserved
    Change password!
    Changing your password will log you out immediately. Use the new password to log back in.
    Change profile
    Success!
    First name must have atleast 2 characters. Numbers and special characters are not allowed.
    Last name must have atleast 1 characters. Numbers and special characters are not allowed.
    Enter a valid email
    Enter a valid password
    Your profile has been successfully updated.
    Logout
    ESC

    Eddy AI, facilitating knowledge discovery through conversational intelligence