Use SSO to log in and access the Help Center, where you can create and manage your support tickets to reduce your resolution times.

Features & Functionality

Article summary

Feature	SMS	WhatsApp	Chat
Message Templates	✔	✔	✔
Relationship assignments	✔	✔	✔
Channel Groups	✔	✔	✔
Personal Inbox	✔	✔	✔
Shared Inboxes	✔	✔	✔
Keywords & Consent	✔	✖	✖
Salesforce Automated Messages	✔	✔	✖
Digital Reporting in Salesforce	✔	✔	✔
Digital Routing Policies	✔	✔	✔
Event Routing	✔	✔	✔

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