Use SSO to log in and access the Help Center, where you can create and manage your support tickets to reduce your resolution times.

6. Service Cloud Voice (SCV) CTI

  • Updated on Nov 13, 2023
  • Published on Nov 28, 2022
  • 1 minute(s) read
Prev Next

The SCV CTI is an interface that is only available within that app but with Natterbox telephony running the routing policies. The interface looks like this:


See below for a tutorial on how to use the SCV interface: