Welcome to our Knowledgebase site!
You can navigate to the top level by using the navigation on the side of the page or clicking on the ‘Natterbox’ logo on the top left from any page.
Then you can Search, jump to specific Guides or select Quicklinks as well as find other useful links further down on the homepage.
Look out for articles that have LMS course images on, you can access these via the Help Center. For more info, see here.
How can I use the Natterbox Knowledgebase?
You will be able to share specific links with your internal colleagues, for example when you need to onboard new starters, and need them to watch the relevant videos or quick guides.
Videos can now be downloaded for use in your internal LMS (Learning Management System), a much requested feature. And articles can be printed, even as a PDF. A dark mode is also available on the site.
A glossary is also integrated and any underlined terms within an article will show the glossary term when hovering the mouse over it, without having to leave the article or open a further browser tab.
Furthermore each article will now give you the opportunity to leave us feedback on whether the article was helpful or not and if not and you can choose to be notified when updates have been made and we can reach out to you if further clarification is needed.
If you are looking to track our latest package releases, you can ‘Follow’ the How to Upgrade article by entering your email. You will then be notified of any updates to that page. If you are looking for the Natterbox Newsletter, please ask your Natterbox Customer Success Manager to sign you up.