Eddy: Natterbox’s AI Search Assistant

To use Eddy, simply click on the "Ask Eddy" button to the right of the search bar.

Recommendations for improving your experience with Eddy

• Converse Naturally: 

  • Speak to "Eddy" as you would to a human.

  • Example: Instead of "Search for articles on templates," try "Eddy, please explain how to bulk upload users."
    
    

• Provide Detailed Context:

  • Enhance understanding by setting the stage and providing context.

  • Example: Instead of "Search for troubleshooting guides," try "Eddy, help me troubleshoot my webphone"
    
    

• Embrace Creativity:

  • Encourage experimentation and creativity in your queries.

  • Example: Instead of "Search for software updates," try "Eddy, imagine you're our IT expert and update me on the latest software changes."

Feel free to experiment and instruct Eddy creatively!

Some considerations:

• Contextual Understanding: While Eddy excels at understanding language, Eddy may struggle with nuanced or ambiguous context. Eddy might misinterpret user queries that rely heavily on context, leading to inaccurate responses.
  
  

• Lack of Real-world Experience: Eddy doesn’t have real-world experiences, limiting its ability to provide practical advice or insights beyond the scope of our knowledgebase.
  
  

• Eddy is still in training so please don’t hesitate to vote with a thumbs down if an answer is not satisfactory, it will only get better over time.