6.1.2. Event Logs
  • 23 Nov 2023
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6.1.2. Event Logs

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Article summary

Within the Natterbox apps in Salesforce, the Event Logs page holds a record of each event experienced during operation, both automatically created by the system and manually entered by a user.

The Event Logs Page

  • Select the Event Logs link from the Admin Home tab.

  • This opens the Event Logs list view as a sub-page of the Admin Home tab, which displays Recently Viewed logs as a default.

  • Change list view as required by selecting a defined view from the dropdown list.

    • A new list view can be created by clicking the cog icon and then selecting 'New'. The filters can be edited by clicking the funnel icon edited. For more information on creating or cloning list views, read this Salesforce guide

Event logs are listed according to the view selected.

Various actions can be taken with reference to an event log in line with all Salesforce event logging.

  • New Event Log - click this button to open the screen to create a new, manually entered, event log.
  • Change Owner - select the appropriate log and click this button to assign an event log to a different user to its current owner.
  • Refresh - click this button to refresh the list after any changes are made to a log.
  • View a log - click the Index number to open the log for viewing. From here the log can be Edited, Deleted, Cloned and Submitted for Approval.
  • Edit a log - click the link corresponding to the log to be edited. All details except the Index number and Owner (which can be changed with Change Owner) can be edited as required.
  • Delete a log - click the link corresponding to the log to be deleted.


Logs that are created can have the following types:

  • Archive
  • Configuration
  • Policy
  • Security 

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