Documentation Index

Fetch the complete documentation index at: https://docs.natterbox.com/llms.txt

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Freedom Mobile (iOS)

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Freedom Mobile is available in the Apple and Android App stores. If you have automatic updates turned on for your mobile devices, you will have already received the update and there is nothing to do. If you do not have automatic updates turned on, please go to the app store and hit the "Update" button next to the Natterbox App to the get the latest version.

V3.0.11

  • Fixed an issue preventing users using sub wrap-up codes

V3.0.10

  • Fixed an issue with app loggin out when changing network connection from WiFi to data

V3.0.9

  • Fixed an issue with answering calls while using another app

V3.0.8

  • Fixed an issue causing users to be logged out of the application unexpectedly

  • Incomplete wrap-ups are now saved when an inbound call is received

  • Fixed an issue causing calls to be terminated when DTMF tones are received

  • Fixed an issue with conversations not displaying in inbox when live chat conversations are present

  • Fixed pagination issues which caused the conversations to display incorrectly

V3.0.7

  • Fixed an issue which would cause call connection failure and delays

V3.0.6

  • Fixed an issue where certain calls were failing to connect

V3.0.5

  • Fixed an issue where mobile devices would continue to ring after a call was already answered on the web client

  • Fixed an issue that prevented inbound call notifications from appearing when the app was open but the screen was locked