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    How to configure the Natterbox Webphone Helper (Chrome)
    • 17 Sep 2024
    • 1 Minute to read
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    How to configure the Natterbox Webphone Helper (Chrome)

    • Updated on 17 Sep 2024
    • 1 Minute to read
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    Article summary

    This guide will help you configure the Webphone Helper Extension for Google Chrome. This extension provides an additional notification that will popup above all other pages and applications. This also gives you the ability to answer a call without being on the Salesforce page by clicking the answer button on the popup.

    Where to download:

    Natterbox Webphone Helper - Chrome Web Store

    Current version 1.19

    1. To get this configured for an agent - Navigate to the link above and click the button “Add to Chrome”

    1. After pressing “Add to chrome” you will receive a popup that displays the following - Press “Add Extension” :

    1. At this point the extension is installed and ready to notify you on your next call!

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