How to Enable the Natterbox Calling Account on Samsung Phones

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Note: This guide applies to Samsung phones only.

When you install the Natterbox Mobile app for the first time on a Samsung phone, you are prompted to enable the Natterbox calling account in your Android system settings after you sign in. This guide explains how to enable the calling account manually if the in-app prompt closes before the settings screen opens.

Overview

The prompt to enable the Natterbox calling account appears the first time you sign in to the Natterbox Mobile app. It can also appear after you reinstall the app or after your phone installs an Android update.

In some cases, pressing Settings in the prompt closes the Natterbox Mobile app without opening your device's settings menu. If this happens, you can enable the Natterbox calling account manually by following the steps below.

Before You Begin

• A Samsung phone with the Natterbox Mobile app installed.

• You have successfully signed in to the Natterbox Mobile app.

Enabling the Natterbox Calling Account Manually

Step 1: Open the Phone App Settings

Open the dedicated Phone app, tap the three dots, then tap Settings.

Step 2: Open Other Call Settings

Scroll down and tap Other Call Settings.

Step 3: Open Calling Accounts

Tap Calling Accounts.

Step 4: Open Active Calling Accounts

Tap Active Calling Accounts.

Step 5: Activate the Natterbox Calling Account

Set the Natterbox calling account toggle to active.

Step 6: Reopen the Natterbox Mobile App

Close the settings menu and open the Natterbox Mobile app again.

Verification

With the Natterbox calling account toggle set to active, the calling account is enabled on your device. You can now return to the Natterbox Mobile app and continue using it.

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