3.1. Adding a User
  • 11 Sep 2023
  • 1 Minute to read
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3.1. Adding a User

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Article summary

  • Navigate to the Natterbox app using the Salesforce app launcher
  • Select the Natterbox Users tab
  • Select New Natterbox User (from Salesforce), this applies to regular Salesforce users as well as Chatter Free users
  • Filter by name or profile type and depending on your selection the results will appear at the bottom of the screen
  • Select the appropriate user by clicking on the tick box to the left of the name
  • Click Add Selected

Please note: the system will automatically assign the lowest available extension number within the Natterbox range (2000 - 7999) if none is defined while adding the user. This can be changed later.

For a video walkthrough please see below:


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